Privacy Policy
108Chat ให้ความสำคัญในการปกป้องความเป็นส่วนตัวของคุณ โปรดศึกษานโยบายด้านล่างนี้อย่างละเอียด
Introduction
Welcome to Victory Works, a platform operated by 108Chat Co., Ltd. and its affiliates ("Victory Works", "we", "us", or "our").
We are committed to protecting your privacy and handling personal data responsibly in accordance with applicable data protection and privacy laws, including the General Data Protection Regulation (GDPR), UK GDPR, California Consumer Privacy Act (CCPA), and other applicable regulations (collectively, "Personal Data Protection Laws").
This Privacy Policy explains how we collect, use, disclose, and protect personal data when you access or use our website, applications, and related services (collectively, the "Platform").
If you do not agree with this Privacy Policy, please discontinue use of the Platform.
1.1 Definition of Personal Data
"Personal Data" means any information relating to an identified or identifiable individual, such as a name, email address, phone number, or information associated with an account or device.
1.2 Consent and Acceptance
Where required by applicable law, 108Chat relies on your explicit consent before collecting or using personal data through non-essential cookies or similar technologies, such as analytics or marketing cookies.
You may manage, modify, or withdraw your consent at any time through our cookie settings or browser controls.
By registering for an account or using the Platform, you acknowledge that your personal data will be processed as described in this Privacy Policy, subject to your consent choices and applicable law.
1.3 Relationship with Other Agreements
This Privacy Policy operates alongside any other contractual agreements or terms of service you may have with Victory Works. In the event of a conflict, the terms of those agreements will prevail.
1.4 Who This Policy Applies To
This Privacy Policy applies to all users of the Platform, including merchants, administrators, team members, and other authorized individuals who access or use our services.
When Does 108Chat Collect Personal Data?
We may collect personal data in the following situations:
- When you create, manage, or access an account
- When you communicate with us via chat, email, or support channels
- When you complete forms, surveys, or participate in events or beta programs
- When you interact with our website or applications
- When you integrate third-party platforms or services with Victory Works
- When you voluntarily provide information in connection with our services
These examples are illustrative and not exhaustive.
What Personal Data Does 108Chat Collect?
3.1 Categories of Personal Data
Basic Information
Name, email address, profile details
Contact Information
Phone number or communication details
Account Information
Login credentials, organization identifiers, settings
Usage Data
Pages visited, features used, device and browser info
Communication Data
Messages sent through the Platform or support channels
Integration Data
Data exchanged with third-party integrations authorized by you
User-Provided Content
Files, media, or other information you upload
3.2 Accuracy of Personal Data
You are responsible for ensuring that personal data you provide is accurate and up to date. You may update your information through your account settings where available.
3.3 Social Media Account Integration
If you connect your 108Chat account with third-party services (such as social media or messaging platforms), we may receive limited data from those services as permitted by your settings and their policies.
3.4 Cookies and Similar Technologies
108Chat uses cookies and similar technologies to operate the Platform, analyze usage, and support marketing activities.
Essential
Required for core functionality, security, and accessibility.
Analytics
Understand how visitors use our website (e.g. Google Analytics).
Marketing
Measure ad effectiveness and deliver relevant content.
Where required by law, analytics and marketing cookies are used only after you have provided explicit consent through our cookie banner.
How We Use Personal Data
We process personal data for legitimate business purposes, including to:
- Operate, maintain, and provide the Platform
- Improve, customize, and enhance user experience
- Provide customer support and respond to inquiries
- Communicate service updates and administrative messages
- Monitor usage trends and platform performance
- Maintain security, prevent fraud, and ensure system integrity
- Comply with legal and regulatory obligations
108Chat does not sell personal data.
Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes.
When data is no longer required, it is securely deleted or anonymized.
Data Security
We implement appropriate technical and organizational safeguards to protect personal data, including encryption, access controls, monitoring, and regular security reviews.
While we take reasonable measures to protect data, no system can guarantee absolute security.
Your Rights
Depending on your jurisdiction, you may have the right to:
Access
Access your personal data
Correction
Request correction or deletion
Withdraw Consent
Withdraw consent at any time
Object
Object to or restrict processing
Portability
Request data portability
8.1 California Privacy Rights (CCPA)
If you are a California resident, you may have rights under the CCPA, including the right to opt out of the sale or sharing of personal information. 108Chat does not sell personal data.
International Data Transfers
Your personal data may be transferred to and processed in countries other than your country of residence. Where this occurs, we implement appropriate safeguards to ensure adequate data protection.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:
We will respond to privacy-related inquiries in accordance with applicable laws.